David Diaz Adames

Bryn Mawr College is a women's liberal arts college in Bryn Mawr, Pennsylvania. Founded as a Quaker institution in 1885, Bryn Mawr is one of the Seven Sister colleges.

Responsibilities include hardware and software support for teaching and research, faculty desktop and laptop support, and administration of curriculum resources. Reporting to the Chair of the Computer Science department. I am responsible for the installation, integration, maintenance, and integrity of all hardware and software running on all computing systems in the department. In addition, I am also responsible for the condition and upkeep of all teaching and research labs. I participate in the day-to-day management of the systems, support of the user community and software support for research and teaching. I am also involved in a number of initiatives, including developing software, course materials, and exploring new and innovative uses of research in the classroom. I co-report to the College’s Chief Information Officer/Director of Libraries and collaborate with relevant teams in the Library Information and Technology Services division. I am also a member of the College’s Information Stewardship Council. I support the departmental computational infrastructure of nearly 80 workstations, associated servers, peripherals and electronic services (printing, web site, email, wiki, etc.) Support the infrastructure of 3 Oracle Solaris servers and two 25-workstation teaching/general use laboratories with dual-boot (Windows and Linux) computers. With additional research laboratories and workstations including Macs and ancillary equipment.

Hahnemann University Hospital was a tertiary care center in Center City, Philadelphia, and the Center City Philadelphia teaching hospital of Drexel University College of Medicine.

Handpicked to lead IT delivery solutions for a medium sized hospital. Recognized for consistently delivering high standards in system management ensuring optimal levels of operability and minimal downtime. Experienced in managing the ongoing troubleshooting including providing Tier 1 and 2 level escalation support. Performs setup, scripting, installation, configuration, and deployment of PC/laptop hardware and software to business areas in accordance with local and System guidelines. Supports and administers audio-visual and mobile device equipment, working with vendors and training customers. Managed a wide array of tasks that included installing, configuring, and maintaining VMware environments, designing and deploying template and parent VMs, troubleshoot and resolve VMware infrastructure related issues.

Nonprofit specializing in Behavioral Health, Education and Autism, and Intellectual and Developmental Disabilities.

Worked with partners during change control activities to ensure smooth migrations and implementations, including performing change tasks. Configured and tested networks infrastructure, application programming, and software applications in alignment with business requirements. Deploys Active Directory and Windows Server Support while delivering minimum downtime and impact to business operations. Possesses advance skills in installing Windows OS, printers, and business applications. Supported users with their computers, printers and phones. (Consists of Windows 7/10 environment using office 2010/2016 with Dell Laptops and Desktops along with HP Printers and Ricoh Copiers.) Handle re-imaging or redeployment of computer equipment. Manage and create user accounts in Active Directory and Exchange. Work with other IT staff to ensure customer service to the internal customers. Keep desktop OS and desktop software up to date. Coordinate printer setup and repairs. Contact vendors and contractors as needed.